Privacy Policy
Effective Date: March 7, 2026
At Aura & Crysta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our site, place an order, contact us, or create an account, we may collect the following information:
- Your name
- Email address
- Shipping and billing address
- Payment-related information
- Order details
- Any information you provide when contacting us
We may also collect certain technical information automatically, such as your IP address, browser type, device type, and browsing activity on our site.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you about your order
- Improve our website and shopping experience
- Prevent fraud and enhance security
- Send updates, promotions, or marketing emails if you choose to receive them
3. Payment Information
We do not store your full payment details on our website. Payments are processed securely through third-party payment providers. Please review their privacy policies for more information about how they handle your payment data.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze site traffic, and support website functionality.
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information only when necessary with trusted third parties, such as:
- Payment processors
- Shipping and delivery providers
- Website hosting and technical service providers
- Analytics and marketing tools used to improve our services
These third parties only receive the information necessary to perform their services.
6. Data Retention
We keep your information for as long as necessary to fulfill your orders, provide support, comply with legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To make a request, please contact us at: support@auracrysta.com
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Aura & Crysta
Email: support@auracrysta.com